Customer satisfaction in the service sector, particularly within hospitality, has long been a focal point for both academic research and practical application. Traditional analyses, such as the Kano model and importance-performance analysis (IPA), have offered valuable frameworks but often fall short in capturing the intricate and non-linear nature of the attribute performance-customer satisfaction (AP-CS) relationship.Customer satisfaction in the service sector, particularly within hospitality, has long been a focal point for both academic research and practical application. Traditional analyses, such as the Kano model and importance-performance analysis (IPA), have offered valuable frameworks but often fall short in capturing the intricate and non-linear nature of the attribute performance-customer satisfaction (AP-CS) relationship.Business[#item_full_content]

A multi-billion pound criminal enterprise lurks amid our supermarket shelves. Food crime not only harms our wallets but threatens public health. It includes activities such as mislabelling a product, replacing a food or ingredient with another substance that is inferior, and even poisoning.A multi-billion pound criminal enterprise lurks amid our supermarket shelves. Food crime not only harms our wallets but threatens public health. It includes activities such as mislabelling a product, replacing a food or ingredient with another substance that is inferior, and even poisoning.Business[#item_full_content]

Artificial intelligence (AI) tasks have become increasingly abundant and complex, fueled by large-scale datasets. With the plateau of Moore’s law and end of Dennard scaling, energy consumption becomes a major barrier to more widespread applications of today’s heavy electronic deep neural models, especially in terminal/edge systems.Artificial intelligence (AI) tasks have become increasingly abundant and complex, fueled by large-scale datasets. With the plateau of Moore’s law and end of Dennard scaling, energy consumption becomes a major barrier to more widespread applications of today’s heavy electronic deep neural models, especially in terminal/edge systems.Electronics & Semiconductors[#item_full_content]

As advancements in artificial intelligence proliferate, talent agencies are bulking up their defenses to protect Hollywood stars against misleading, manipulated images or videos that can put them at risk.As advancements in artificial intelligence proliferate, talent agencies are bulking up their defenses to protect Hollywood stars against misleading, manipulated images or videos that can put them at risk.Machine learning & AI[#item_full_content]

A paper proposing a hybrid data-driven framework considering feature extraction for battery state of health estimation and remaining useful life prediction was published in Green Energy and Intelligent Transportation.A paper proposing a hybrid data-driven framework considering feature extraction for battery state of health estimation and remaining useful life prediction was published in Green Energy and Intelligent Transportation.Energy & Green Tech[#item_full_content]

Cornell researchers have developed a wristband device that continuously detects hand positioning—as well as objects the hand interacts with—using AI-powered, inaudible soundwaves.Cornell researchers have developed a wristband device that continuously detects hand positioning—as well as objects the hand interacts with—using AI-powered, inaudible soundwaves.Hi Tech & Innovation[#item_full_content]

With the evolution of artificial intelligence comes a discussion of the technology’s environmental impact. A study has found that for the tasks of writing and illustrating, AI emits hundreds of times less carbon than humans performing the same tasks. That does not mean, however, that AI can or should replace human writers and illustrators, the study’s authors argue.With the evolution of artificial intelligence comes a discussion of the technology’s environmental impact. A study has found that for the tasks of writing and illustrating, AI emits hundreds of times less carbon than humans performing the same tasks. That does not mean, however, that AI can or should replace human writers and illustrators, the study’s authors argue.Energy & Green Tech[#item_full_content]

New research from ESMT Berlin shows how AI can manage human participants in large-scale research projects, taking over functions such as task allocation, coordination, and motivation.New research from ESMT Berlin shows how AI can manage human participants in large-scale research projects, taking over functions such as task allocation, coordination, and motivation.Business[#item_full_content]

Stevie Wonder, Miranda Lambert, Billie Eilish, Nicki Minaj, Peter Frampton, Katy Perry, Smokey Robinson and J Balvin are just some of the over 200 names featured on a new open letter submitted by the Artist Rights Alliance non-profit, calling on artificial intelligence tech companies, developers, platforms, digital music services and platforms to stop using AI “to infringe upon and devalue the rights of human artists,” according to the letter.Stevie Wonder, Miranda Lambert, Billie Eilish, Nicki Minaj, Peter Frampton, Katy Perry, Smokey Robinson and J Balvin are just some of the over 200 names featured on a new open letter submitted by the Artist Rights Alliance non-profit, calling on artificial intelligence tech companies, developers, platforms, digital music services and platforms to stop using AI “to infringe upon and devalue the rights of human artists,” according to the letter.Business[#item_full_content]

Allaying anxieties, emphasizing potential—with their KI-Studios (AI Studios), experts from the Fraunhofer Institute for Industrial Engineering IAO are bringing workplace artificial intelligence to life. Their KI-Infomobil (AI Infomobile) will be appearing at the Hannover Messe from April 22 to 26. Guests are welcome to visit Fraunhofer at Booth B24 in Hall 2 to learn how AI technologies work, where they can be used, and how they can make people’s work easier.Allaying anxieties, emphasizing potential—with their KI-Studios (AI Studios), experts from the Fraunhofer Institute for Industrial Engineering IAO are bringing workplace artificial intelligence to life. Their KI-Infomobil (AI Infomobile) will be appearing at the Hannover Messe from April 22 to 26. Guests are welcome to visit Fraunhofer at Booth B24 in Hall 2 to learn how AI technologies work, where they can be used, and how they can make people’s work easier.Business[#item_full_content]