Artificial intelligence (AI) is often cast as wreaking havoc and destroying jobs in reports about its growing use by companies. The recent coverage of telecom group BT’s plans to reduce its number of employees is a case in point.Artificial intelligence (AI) is often cast as wreaking havoc and destroying jobs in reports about its growing use by companies. The recent coverage of telecom group BT’s plans to reduce its number of employees is a case in point.Business[#item_full_content]