When a service encounter goes south, customers expect empathy. Hearing an employee say, “I share your frustration,” can calm tensions and rebuild trust. But new research from the University of South Florida suggests that when a chatbot tries the same tactic, it can backfire.When a service encounter goes south, customers expect empathy. Hearing an employee say, “I share your frustration,” can calm tensions and rebuild trust. But new research from the University of South Florida suggests that when a chatbot tries the same tactic, it can backfire.Consumer & Gadgets[#item_full_content]
A new study, published in Anatomical Sciences Education, provides evidence that researchers and scientific organizations can significantly improve public access to accurate, high-quality information through structured engagement with Wikipedia, one of the most widely used knowledge platforms in the world and an increasingly influential source for both search engines and artificial intelligence systems.A new study, published in Anatomical Sciences Education, provides evidence that researchers and scientific organizations can significantly improve public access to accurate, high-quality information through structured engagement with Wikipedia, one of the most widely used knowledge platforms in the world and an increasingly influential source for both search engines and artificial intelligence systems.Internet[#item_full_content]
Amazon on Monday said it pumped another $5 billion into Anthropic as it ramps up its collaboration with the startup behind Claude artificial intelligence.Amazon on Monday said it pumped another $5 billion into Anthropic as it ramps up its collaboration with the startup behind Claude artificial intelligence.Business[#item_full_content]
Researchers used the world’s fastest supercomputer for open science to train an artificial intelligence model that captures magnetic turbulence within a plasma in unprecedented detail. Results from the model, trained on the Frontier supercomputer at the Department of Energy’s Oak Ridge National Laboratory, could support research ranging from modeling a supernova to building the next generation of nuclear fusion reactors.Researchers used the world’s fastest supercomputer for open science to train an artificial intelligence model that captures magnetic turbulence within a plasma in unprecedented detail. Results from the model, trained on the Frontier supercomputer at the Department of Energy’s Oak Ridge National Laboratory, could support research ranging from modeling a supernova to building the next generation of nuclear fusion reactors.Machine learning & AI[#item_full_content]
What do the large language models behind human-like conversational AI really know and what does it mean to live alongside them?What do the large language models behind human-like conversational AI really know and what does it mean to live alongside them?Machine learning & AI[#item_full_content]
When assessing the ripeness of fruit, sight and smell can tell you a lot, but the best indicator is often how the fruit feels. Cornell researchers used stretchable fiber-optic sensors to create a soft robot gripper that can predict the ripeness of strawberries by touch, then gently twist them off their branch or vine without causing any damage.When assessing the ripeness of fruit, sight and smell can tell you a lot, but the best indicator is often how the fruit feels. Cornell researchers used stretchable fiber-optic sensors to create a soft robot gripper that can predict the ripeness of strawberries by touch, then gently twist them off their branch or vine without causing any damage.[#item_full_content]
American AI developer Anthropic plans to “lay the risks out on the table” even as it restricts deployment of a new model dubbed Mythos, whose powerful cybersecurity capabilities raise stark questions for companies and governments.American AI developer Anthropic plans to “lay the risks out on the table” even as it restricts deployment of a new model dubbed Mythos, whose powerful cybersecurity capabilities raise stark questions for companies and governments.Machine learning & AI[#item_full_content]
In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).Consumer & Gadgets[#item_full_content]
AI ‘agent’ fever comes with lurking security threats
Artificial intelligence “agents” promise to save users time and energy by automating tasks, but the growing power of systems like OpenClaw is setting cybersecurity experts on edge.Artificial intelligence “agents” promise to save users time and energy by automating tasks, but the growing power of systems like OpenClaw is setting cybersecurity experts on edge.Machine learning & AI[#item_full_content]
China seeks to rein in risks from AI ‘digital humans’
After her father died from cancer, Zhang Xinyu had an artificial intelligence avatar made that looks and sounds just like him, part of a growing “digital human” industry that China is moving to govern more tightly.After her father died from cancer, Zhang Xinyu had an artificial intelligence avatar made that looks and sounds just like him, part of a growing “digital human” industry that China is moving to govern more tightly.Machine learning & AI[#item_full_content]
