Many countries are exploring the potential of artificial intelligence (AI) to improve their operations and services, and China is no exception. Still, not all AI techniques are suitable for every government service or process, considering that transparency and accountability remain top concerns in the public sector.Many countries are exploring the potential of artificial intelligence (AI) to improve their operations and services, and China is no exception. Still, not all AI techniques are suitable for every government service or process, considering that transparency and accountability remain top concerns in the public sector.Business[#item_full_content]